Privacy

This covers the 9th Floor web page and the Laundry apps for iPhone and Android, including the App Clip. Last updated 9 October 2026.

What is stored

Your account: the name you choose, and either a password (stored only as a salted hash, never as text) or the public half of your passkey.
What you do in the laundry room: which machine you checked in on and when, the timer you set, a note about where to put your laundry if you leave one, and your bookings.
Notification addresses: if you turn notifications on, the address your browser or phone gives us so a notification can reach that device.
Messages to you: the short notices shown in the app, such as a reminder to pick up your laundry.

Nothing else is collected: no email address, phone number, location, contacts, advertising identifiers or analytics, and nothing is used for tracking.

Who can see it

Other people who use this laundry room see your name next to the machine you are using and next to your bookings. The admin can also see when your account was created and last used. The data is stored with Cloudflare, which runs the service, and is not sold or shared with anyone else.

Notifications are delivered through your browser's or phone's own push service (Apple, Google or Mozilla).

On your phone

The apps keep your sign-in and your settings on the device. Calendar entries, alarms and notifications that the apps create stay on your device and are not sent to us.

How long it is kept

Check-ins clear themselves after a few hours. Bookings older than 30 days and messages older than 7 days are deleted automatically.
Your account stays until you delete it.

Deleting your account

Open You in the app or on the web page and choose Delete my account. Your bookings are cancelled and your check-ins, sign-ins, passkeys, notification addresses and messages are deleted right away. This cannot be undone.

Questions

Ask the admin of this laundry room (floor managers).